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We know that not all your needs will be met by those items selected for inventory on the store. The Genumark team for Travelers is ready to assist with any special requests you might have. There are 2 ways to engage with the Genumark team on custom orders:


  1. Ask Genumark for Ideas
    1. Please reach out to your Travelers dedicated account manager, Daniella Landen, at 416.498.2872 or dwilenski@genumark.com and provide him with some basic information to start the ideation process to present some options for you. Attributes that would be helpful are: quantities, price range, theme, and need by date. Please note custom order requests can take 24 to 48 hours to process. If this is a rush order with an in hands date please be sure to note it in the subject line of your email.
    2. Daniella will email you a presentation of ideas for your requested needs.

  2. Search for Items on Your Own
    1. Visit: https://genumark.espwebsite.com/.
    2. If you find something you like, please email Daniella at dwilenski@genumark.com with the product number and quantities so a custom order quote can be provided.

Once you've narrowed it down to 1 or 2 items Genumark will provide you with a custom order quote that includes exact pricing and turnaround time for the project.